One Year Warranty

At EVRY JEWELS, we stand behind the quality of our products and strive to provide our customers with a hassle-free shopping experience. As part of our commitment to customer satisfaction, we offer a one-year warranty policy on all eligible items purchased directly from our website. This policy outlines the options available to customers in the event of product defects or issues within the warranty period.

Within 30 Days of Delivery:

If you discover a defect in your item within 30 days of delivery, we offer the following options:

  1. If the item is in stock: We will promptly resend a replacement item to you at no additional cost.

  2. If the item is out of stock: In the event that the item is out of stock, we will issue you a store credit (in the form of an e-gift card) equivalent to the amount paid for the item. This store credit can be used towards the purchase of any other item(s) available on our website!

Over 30 Days of Delivery:

For issues reported after the initial 30-day period, we will issue you a store credit (in the form of an e-gift card) equivalent to the amount paid for the item. This store credit can be used towards the purchase of any other item(s) available on our website.

***Important Notes***

  • This warranty does not cover issues related to lost items.
  • This warranty is applicable once per item purchased.
  • The warranty policy only applies to items purchased directly from our website.
  • All warranty claims are subject to approval by our customer service team.
  • We do not offer refunds for damaged items.

To claim your warranty, please email us at: support@evryjewels.com and include the following:
1. Order number(s)
2. Picture/Video of the item(s)
3. Description of Issue

Your satisfaction is our priority, and we are committed to ensuring that you are fully satisfied with your purchase. If you have any questions or concerns about our one-year warranty policy, please don't hesitate to contact us.